Social Customer Care - Smart Insights https://www.smartinsights.com/tag/social-customer-care/ Digital Marketing > The Marketing Strategy Blog Wed, 17 Feb 2021 11:31:52 +0000 en-US hourly 1 Digital marketing for financial services https://www.smartinsights.com/social-media-marketing/social-media-strategy/social-media-marketing-tips-for-financial-services/ https://www.smartinsights.com/social-media-marketing/social-media-strategy/social-media-marketing-tips-for-financial-services/#respond Mon, 30 Nov 2020 15:00:17 +0000 https://www.smartinsights.com/?p=121368 Marketers face their own particular challenges when it comes to digital marketing for financial services It’s not exactly considered the sexiest of industries but digital marketing for financial services is a necessity – your customers are living in a digital …..

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]]> https://www.smartinsights.com/social-media-marketing/social-media-strategy/social-media-marketing-tips-for-financial-services/feed/ 0 The rise of social media customer care https://www.smartinsights.com/customer-relationship-management/customer-service-and-support/rise-social-media-customer-care/ https://www.smartinsights.com/customer-relationship-management/customer-service-and-support/rise-social-media-customer-care/#respond Tue, 05 Dec 2017 15:00:00 +0000 https://www.smartinsights.com/?p=102746 Why social media customer care is important in retaining loyal customers and positive brand awareness With all the noise and saturation of businesses and brands online vying for more clients and customers, there is one guaranteed thing that any smart …..

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]]> https://www.smartinsights.com/customer-relationship-management/customer-service-and-support/rise-social-media-customer-care/feed/ 0 4 Areas of Social Media Marketing You Need to Invest in Today https://www.smartinsights.com/social-media-marketing/4-areas-social-media-marketing-need-invest-today/ https://www.smartinsights.com/social-media-marketing/4-areas-social-media-marketing-need-invest-today/#respond Thu, 10 Aug 2017 10:00:00 +0000 http://www.smartinsights.com/?p=91250 Do your social media priorities align with these key social media trends? In a short span of a decade and a half, social media has taken over the world. It has exploded its way into our lives and and the …..

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]]> https://www.smartinsights.com/social-media-marketing/4-areas-social-media-marketing-need-invest-today/feed/ 0 Social media customer care research https://www.smartinsights.com/social-media-marketing/social-media-listening/social-media-customer-care-research/ https://www.smartinsights.com/social-media-marketing/social-media-listening/social-media-customer-care-research/#respond Fri, 22 Apr 2016 08:00:00 +0000 http://www.smartinsights.com/?p=70025 The social media from brands you see is only the tip of the iceberg. Over 90% of social is 1:1 A new report from Spredfast shows how massive the disparity is between how much content you see posted by brands …..

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]]> https://www.smartinsights.com/social-media-marketing/social-media-listening/social-media-customer-care-research/feed/ 0 Everything you need to know about managing Social Media Comments https://www.smartinsights.com/social-media-marketing/social-media-listening/everything-you-need-to-know-about-managing-social-media-comments/ https://www.smartinsights.com/social-media-marketing/social-media-listening/everything-you-need-to-know-about-managing-social-media-comments/#comments Mon, 10 Aug 2015 14:00:00 +0000 http://www.smartinsights.com/?p=56051 Manage negative comments effectively and leverage positive ones to protect and promote your brand Research shows that 3 out of every 4 consumers rely on social networks to guide purchase decisions while nearly 85% of them read up to 10 …..

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