Comments on: Integrate search and email marketing using intelligent personalisation https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/ Digital Marketing > The Marketing Strategy Blog Wed, 16 Oct 2013 07:40:00 +0000 hourly 1 By: Kath Pay https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/#comment-16311 Wed, 16 Oct 2013 07:40:00 +0000 http://www.smartinsights.com/?p=30610#comment-16311 In reply to zenderx.

Hi Zenderx,

Yes it is definitely not feasible nor realistic to develop a landing page for each topic – particularly if you’re an ecommerce site with multiple products – however the aim here is to group your search phrases into buckets indicating readiness to buy and simplify the process.

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By: zenderx https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/#comment-16240 Tue, 15 Oct 2013 16:55:00 +0000 http://www.smartinsights.com/?p=30610#comment-16240 In reply to Kath Pay.

Hi Kath,

What you say is definitely true assuming hat there is a separate landing page for each topic, which is a wishful thinking in case of almost every ecommerce website that sells multiple products/brands. Creating landing pages is also time consuming. Do you have experience in terms of ROI of such operations? Maybe it pays off to have a separate landing page for different topics/related sets of keywords to benefit later in the conversion funnel?

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By: Kath Pay https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/#comment-16235 Tue, 15 Oct 2013 14:00:00 +0000 http://www.smartinsights.com/?p=30610#comment-16235 In reply to Charise.

Thanks Charise!

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By: Kath Pay https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/#comment-16234 Tue, 15 Oct 2013 13:59:00 +0000 http://www.smartinsights.com/?p=30610#comment-16234 In reply to zenderx.

Hi Zenderx – a couple of other people have also brought up this issue – however, it’s not an issue at all. What you’re actually doing is qualifying the landing page they end up on by the search terms- but you don’t need to actually be pulling the search terms from the search.

With a paid ad, the fact that they’ve ended up on Landing Page ‘Phrase A” means that they have been searching that phrase or a similar phrase (you will most likely want to group similar phrases together to streamline this process) and have had the relevant ad targeting them. If they end up on Landing Page”Phrase B” then they will have been searching that phrase or similar. Each of these phrases will be internally identifying where they’re at within the buying cycle.

With regards to organic search this is even simpler – each landing page will be optimised for certain keywords/phrases – again, using this knowledge you simply prepare the data capture form on this basis. So, you do not need to actually be capturing or be advised of the search terms. They’ll either arrive on the landing page via natural search rendering them the appropriate keyword rich page according or if an ad, they will be rendered the applicable ad, according to their search term/phrase which will then direct them to the relevant page.

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By: zenderx https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/#comment-16133 Fri, 11 Oct 2013 14:39:00 +0000 http://www.smartinsights.com/?p=30610#comment-16133 The problem here is that since the update in September Google does not show the keywords coming from organic search, so you’re only pretty much left with the paid ads

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By: Dave Chaffey https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/#comment-15975 Mon, 07 Oct 2013 10:12:00 +0000 http://www.smartinsights.com/?p=30610#comment-15975 In reply to Kath Pay.

Thanks for expanding Kath – be selective is the message rightly so.

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By: Charise https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/#comment-15967 Mon, 07 Oct 2013 00:04:00 +0000 http://www.smartinsights.com/?p=30610#comment-15967 Excellent article. I enjoyed how you walked through the different processes and methods to explain how holistic emailing works. Great job Kath!

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By: Kath Pay https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/#comment-15872 Fri, 04 Oct 2013 14:26:00 +0000 http://www.smartinsights.com/?p=30610#comment-15872 In reply to Dave Chaffey.

Hi Dave, yes it’s been a few years now since I’ve been promising to share this with you – since Belgium I believe? 🙂

It’s more of a principle that can be tweaked and customised to suit each brand and yes site searches can be used – I’ve just used Google search as an obvious example.

With regards to sophistication – not really, unless you’re wanting to implement it to include ALL your search terms! An SME could leverage this approach without too much difficulty (no more than say implementing a content marketing lead generation and lead nurturing programme). The key is to select the search terms where you are going to gain your biggest wins and optimise this process with them, take some learnings away and then go on to implement & optimise other terms.

Of course, as with utilising touch points, just because you can, doesn’t mean you should leverage all of them! So be selective and focus on optimising the results and don’t expect to optimise all your search terms/content/category viewed.

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By: Dave Chaffey https://www.smartinsights.com/email-marketing/behavioural-email-marketing/integrate-search-email-marketing-using-intelligent-personalisation/#comment-15870 Fri, 04 Oct 2013 13:55:00 +0000 http://www.smartinsights.com/?p=30610#comment-15870 I like the approach Kath – been wanting to hear about this for a while!

Any examples of this, results Sounds too sophisticated for most but the largest?

Is it limited now by the Not Provided Keywords, so maybe best to do on content or category viewed or searches on site – that is more common approach for retailers?

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